Water Services. We provide comprehensive resources for all of your water services questions and needs. Find downloadable forms, documents, drawings, permits and more. FDEP Permits & Procedures Download necessary permits and requirements. Learn More. OUC Water Quality The story of our award-winning water. Learn More. OUC reserves the right to perform on-site verifications of the work performed prior to issuing a rebate. Applications will be processed in 4-6 weeks. Rebates will appear as a credit on your OUC bill. Rebate amounts can’t exceed the cost of the work performed. OUC reserves the right to add or remove any rebates without prior … You can visit here to pay them directly, or pay through doxo via Apple Pay, debit card, bank account or credit card. I have a question about my OUC bill. Who should I contact? Questions about your bill should be directed to your biller by phone 407-423-9018 or email ( [email protected] ). I can't find my paper bill. OUC’s compensation package is being reviewed to determine if it is in line with the utility industry. But a union organizer says workers worry about job security, favoritism Orlando Utilities ... Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923. Miscellaneous Charges. Request for an analog electric meter requires a non-refundable enrollment fee to cover the cost of non-standard account setup. In addition, customers must pay a recurring monthly charge for manually reading the electric meter. At a customer’s request, OUC will test a meter for accuracy at no charge once in a 12-month ...Your monthly fixed Budget Bill amount is based on the average of your actual utility bills during the last 12 months, including electric and/or water, solid waste, waste water and taxes.*. An additional percentage, at the discretion of OUC, will be added to the amount to prevent the deferred balance from growing too large. * Note: If you do not ...Orlando Utilities Commission. Hybrid remote in Orlando, FL 32801. Church Street. $104,328.54 - $156,492.81 a year. On call. ... OUC - The Reliable One, an industry leader and the second largest municipal utility in Florida committed to serving the community and the environment, ...OUC operates its procurement and account payables departments together. OUC observes green and sustainable initiatives by encouraging electronic payments. When participating in formal solicitations, please be aware that unauthorized contact by the bidder, their employees or subcontractors and any OUC Commissioner, Officer, Director or staff ...OUC - The Reliable One, Orlando, Florida. 13,664 likes · 667 talking about this. OUC is the second largest municipal utility in Florida, providing electric & water service to more than 240,000...Customers requiring life-sustaining equipment (such as heart monitors, oxygen concentrators, feeding pump, in home dialysis, etc.) can rely on OUC to provide special consideration for their accounts. If you or a member of your family uses life-sustaining equipment, please call us at 407-423-9018 .The Orlando Utilities Commission (OUC: 'The Reliable One') is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in Osceola County.OUC is a municipally-owned public utility providing electric and water services to Orlando and surrounding areas. Follow OUC on LinkedIn to see job openings, …Orlando Utilities Commission (OUC) operates as a statutory commission created by the legislature of the State of Florida. Established in 1923, OUC – The Reliable One, Orlando’s hometown utility, is the second largest municipal utility in Florida and 14th largest municipal in the country, providing electric, water, chilled water and lighting ...OUC's Board Meeting Schedule & Agenda. Meetings of the Orlando Utilities Commission are normally held on the second Tuesday of the month at 2 p.m. in the Commission Chambers on the seventh floor of Reliable Plaza at 100 W. Anderson St. in downtown Orlando. The Commission Agenda is published prior to each regularly … Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923. Oct 1, 2023 · Electric Rates. Providing our customers with reliable, affordable utility service is our primary concern at OUC. Click on the options below to find the current rate schedule for your home or business. PLEASE NOTE: In the event of any discrepancy between the rates published here and OUC's Tariff filed with the Florida Public Service Commission ... 14 Ouc Utilities jobs available in Orlando, FL on Indeed.com. Apply to Technician, Director, Director of Marketing and more!The Orlando Utilities Commission fully embraces the tenets set forth in the Public Records Law, chapter 119, Florida Statutes, governing the public’s right to access records held by the utility and not exempt from inspection, examination, and copying under the Public Records Law. If a request involves extensive use of technology or labor ...Please contact Orlando Utilities Commission at [email protected] or 407.423.9018.to determine whether it is necessary to submit this form for your property. I hereby authorize the above named requestor and/or their designated representatives to obtain records on demand documenting monthly consumption of energy or water for the …Project CARE provides up to $500 in assistance during a one-year period. ORLANDO, Fla. – Recognizing the financial impact rising utility bills are having on some customers, OUC – The Reliable One is making $1.2 million in emergency bill-payment assistance available through its Project CARE fund. The …OUC reserves the right either to terminate or extend the posting period on any job at any time should qualified candidates not apply. Safety Sensitive Positions. ... Orlando Utilities Commission hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to complete Section 1 of federal Form I-9 ...Report Utility Theft. Utility Theft Location & General Information *. Closest Known Address or Intersection *. City Associated With Location/Address Where Utility Theft is Suspected *. Detailed Description of Why and When (Including Time of Day) Utility Theft Was Suspected *. Type of Service *. Electric Water Other Unknown. The Orlando Utilities Commission (OUC: 'The Reliable One') is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in Osceola County. OUC offers several different payment options: You can pay online through your myOUC online profile. Customers can pay over the phone by calling 407-423-9018. Customers can pay at at a number of convenient locations throughout Central Florida. For a full list of locations, visit Payment Locations. Back to all.Please refer to the OUC’s Electric Rates Policy which can be found on our website at OUC.com or for additional information regarding OUC rates contact Commercial Services Department at 407‐423‐9018 option 3. Please contact OUC’s Electric Distribution Engineering Department at 407‐434‐4427 with any questions regarding the ...OUC - The Reliable One , an industry leader and the second-largest municipal utility in Florida committed to serving the community and the environment, is presently seeking Internship ...Defendant-Appellant Orlando Utilities Commission (“OUC”) appealed the District Courts Order denying its Motion for Partial Judgment on the Pleadings’ . After the filing of the appeal, Plaintiffs-Appellees (“Plaintiffs”) decided not to pursue the case below and filed a motion requesting the District Court dismiss the claims against OUC. 1. ENERGY STAR ® Heat Pump Water Heater: Proof of ENERGY STAR qualification is required to receive rebate. $500. 2. Florida Water Star Certification: A copy of the Florida Water Star certificate is required. $300. 3. Heat Pump A/C: Provide a copy of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) Certificate, or the AHRI ... None of the information on this page has been provided or approved by OUC. The data presented on this page does not represent the view of OUC and its employees or that of Zippia. OUC may also be known as or be related to OUC, Orlando Utilities Commission and Orlando Utilities Commission (Florida).About OUC—The Reliable One. Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida and the 14 th largest in the US. OUC provides electric and water services to about 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and …At the start of this year, OUC was charging $109.50 for residential customers using the nearly average amount of 1,000-kilowatt-hours of electricity in a month. The rate is now at $137 and will ...Defendant-Appellant Orlando Utilities Commission (“OUC”) appealed the District Courts Order denying its Motion for Partial Judgment on the Pleadings’ . After the filing of the appeal, Plaintiffs-Appellees (“Plaintiffs”) decided not to pursue the case below and filed a motion requesting the District Court dismiss the claims against OUC.Orlando Utilities Commission. Apply. Board Details. Member Roster. Description. A statutory commission created by Special Act of the Florida Legislature in 1923 to …Email: [email protected]. Phone: 407-236-9651. Fax: 407-423-9129. P.O. Box 3193. Orlando, FL 32802. Office. 100 W. Anderson St. Orlando, FL 32801. Request a change in service to upgrade your electrical service, modify your electric service from overhead to underground, change your meter service size or have a … The Selective Catalytic Reduction process converts NOx to harmless nitrogen (N2) and water (H2O) by spraying ammonia (NH3) into the flue gas and allowing the flue gas to pass through a catalyst material to enhance the chemical reaction. Units 1 and 2: Particulates are controlled in an electrostatic precipitator. The Curtis H. Stanton Energy Center is a clean, modern, fuel-diverse, environmentally sound power-generation facility. Read about our Net Zero CO 2 Commitment. Watch this short video to learn more about power generation and our sustainability efforts. Stanton Energy Center Lawsuit Updates. Conservation Protecting Central Florida's wildlife ... Dynamic, vibrant and on the move, the Orlando Metro area offers tremendous benefits for businesses ready to grow and thrive. A business-friendly climate. An educated workforce. An outstanding quality of life. All powered by the City of Orlando's hometown utility, OUC—The Reliable One. After nearly 100 years in this community, our connections ... The Selective Catalytic Reduction process converts NOx to harmless nitrogen (N2) and water (H2O) by spraying ammonia (NH3) into the flue gas and allowing the flue gas to pass through a catalyst material to enhance the chemical reaction. Units 1 and 2: Particulates are controlled in an electrostatic precipitator. Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923.1st solar farm in Orange County and 1st OUC solar farm. 25,172 solar modules. 5.91 Megawatts – enough energy for 600 homes. The power is distributed differently each minute, based on the specific needs of the grid at any one moment. 35 acres of solar panels. 600 tons of steel was used to support the modules.ORLANDO UTILITIES COMMISSION January 26, 2021 2:26 P.M. Present: COMMISSIONERS: ... LeMoyne Adams announced that OUC was one of 13 utilities to receivethe 2020 FMEA Restoring Communities Award, which is an annual award from the Florida ... OUC include a ptive rate impact for retail customersosi , continuing to optimize ... OUC Power Pass is a prepaid program that now allows small business customers, in addition to residential customers, to pay-as-you-go for utility services. Instead of getting a bill, you can check your electric usage every day. OUC Power Pass customers never pay a deposit or incur late fees. To get started, call 407-423-9018 and once your ... Orange County Utilities 9150 Curry Ford Road Orlando, FL 32825. Please send bill payments to: Orange County Utilities P.O. Box 105573 Atlanta, GA 30348-5573 Phone: (407) 836-5515 Toll Free: (800) 626-1140 Telecommunications Relay Services for Hearing and Speech Disabilities: Dial 711 Email: [email protected] Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923. OUC operates its procurement and account payables departments together. OUC observes green and sustainable initiatives by encouraging electronic payments. When participating in formal solicitations, please be aware that unauthorized contact by the bidder, their employees or subcontractors and any OUC Commissioner, Officer, Director or staff ... Our Guiding Principles. Provide exceptional value to our customers and community through the delivery of sustainable and reliable services and solutions. OUC is an innovative solutions leader and the partner of choice. Provide customers an outstanding experience through our value-added services and sustainable, highly reliable and innovative ...The Orlando Utilities Commission fully embraces the tenets set forth in the Public Records Law, chapter 119, Florida Statutes, governing the public’s right to access records held by the utility and not exempt from inspection, examination, and copying under the Public Records Law. If a request involves extensive use of technology or labor ...Project CARE provides up to $500 in assistance during a one-year period. ORLANDO, Fla. – Recognizing the financial impact rising utility bills are having on some customers, OUC – The Reliable One is making $1.2 million in emergency bill-payment assistance available through its Project CARE fund. The …As we expected, OUC's water met or surpassed the bottled brands in virtually every aspect. Most important of all, our customers are happier with their water, according to a survey conducted by an independent research firm. Of the respondents who said they noticed a change in the quality of OUC water, most (76 percent) cited improvements in taste.Your utility account number is found on the front of your bill. Account Number: Account Type:The City’s Public Works Department will oversee a joint utility relocation and improvement project with Orlando Utilities Commission – (OUC) on Lake Highland Drive. The project is a part of the Transportation Department’s Lake Highland Drive – Alden Road Realignment Project. We expect a utility contractor to complete the Lake Highland ...It means you can rely on us to provide dependable and affordable electric and water service to you in an environmentally responsible manner. We are committed to: Avoiding interruptions to your service. Restoring your service promptly if an outage should occur. Keeping you informed. Service Rates & Costs. Electricity and water rates, along with metered services costs, are always published on our website. In the event of any discrepancy between the rates published here and OUC's Tariff filed with the Florida Public Service Commission, the Tariff rates shall prevail. Water Rates Information on water rates and service charges. The Orlando Utilities Commission fully embraces the tenets set forth in the Public Records Law, chapter 119, Florida Statutes, governing the public’s right to access records held by the utility and not exempt from inspection, examination, and copying under the Public Records Law. If a request involves extensive use of technology or labor ...Email: [email protected]. Phone: 407-236-9651. Fax: 407-423-9129. P.O. Box 3193. Orlando, FL 32802. Office. 100 W. Anderson St. Orlando, FL 32801. Request a change in service to upgrade your electrical service, modify your electric service from overhead to underground, change your meter service size or have a …Water Rates. OUC has been recognized time and time again for providing our customers with some of the safest, cleanest, best-tasting water in the Southeast. For more information on OUC's water rates and related service charges, click on the options below. OUC Water Rates Inside/Outside City Limits [ PDF ] OUC Water Rate Tariff [ PDF ] Fire ... OUC operates its procurement and account payables departments together. OUC observes green and sustainable initiatives by encouraging electronic payments. When participating in formal solicitations, please be aware that unauthorized contact by the bidder, their employees or subcontractors and any OUC Commissioner, Officer, Director or staff ... From online options to a location near you, there are a variety of ways to pay your OUC bill. With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes. Add Billing Alerts by texting SUB to 69682 (myOUC) or by setting your preferences by logging in to your ...The new 230 kV transmission line will extend from OUC’s existing St. Cloud East Substation in unincorporated Osceola County to the existing OUC Magnolia Ranch North Substation in unincorporated Orange County. The project will cross portions of Orange and Osceola counties but will not enter the City of Orlando or any other …ORLANDO, Fla. – Today, representatives with OUC—The Reliable One and the City of St. Cloud led the groundbreaking ceremony for OUC’s state-of-the-art St. Cloud Operations & Maintenance Center, the first net-zero campus for a Florida utility. The $63.6 million, 24-acre campus will reach net-zero emissions through conservation and ... The Selective Catalytic Reduction process converts NOx to harmless nitrogen (N2) and water (H2O) by spraying ammonia (NH3) into the flue gas and allowing the flue gas to pass through a catalyst material to enhance the chemical reaction. Units 1 and 2: Particulates are controlled in an electrostatic precipitator. OUC — The Reliable One Takes Your Water Quality Very Seriously.. OUC draws its water from the pristine Lower Floridan Aquifer. We have used the same source since 1957 with a proven track record of producing water that meets the highest standards of purity.We closely monitor and sample our water as it is pumped from a system …Optional: Contact OUC’s Customer Service at 407-423-9018 to request an energy survey. OUC recommends an energy survey be conducted to ensure your home is operating efficiently prior to the installation of a solar system. Solicit quotes and select a contractor to install the solar system. OUC recommends getting at least three quotes.Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923. OUC—The Reliable One and the City of Orlando invite you to take the Solar Pledge and join us on our path to a renewable energy future – 100% clean electricity for business facilities by 2030. JOIN THE PLEDGE Email: [email protected]. Phone: 407-236-9651. Fax: 407-423-9129. P.O. Box 3193. Orlando, FL 32802. Office. 100 W. Anderson St. Orlando, FL 32801. Request a change in service to upgrade your electrical service, modify your electric service from overhead to underground, change your meter service size or have a …Please contact Orlando Utilities Commission at [email protected] or 407.423.9018.to determine whether it is necessary to submit this form for your property. I hereby authorize the above named requestor and/or their designated representatives to obtain records on demand documenting monthly consumption of energy or water for the …About OUC—The Reliable One Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to about 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties.OUC - The Reliable One, Orlando, Florida. 13,664 likes · 667 talking about this. OUC is the second largest municipal utility in Florida, providing electric & water service to more than 240,000...Business Rebates & Programs. Let OUC light the way to energy and cost efficiency. Businesses can take advantage of rebates, custom incentive programs and other innovations that can help boost your bottom line. Green Building Helping you build green. Learn More. Business Rebates Information A path to energy efficiency and … CT cabinet, contact OUC Electric Operations, 407.434.2136. 6. For a service change which requires OUC personnel after hours, additional overtime charges may apply. Authorization Form must be signed. 7. Special Notice: OUC offers 400 amp services for single-phase residential services (320 amp MEG socket meter base w/bypass handle, no “K” base). Orlando’s utility often calibrates its pass-through fuel charge to customers — which is about 40% of a power bill — at an amount that …Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923.Start Service Policy . Deposit: Based on credit and OUC payment history, some customers may be required to pay a deposit before utility service is switched on.In addition, new customers with one late payment during the first six months of service or one forced collection attempt during any 12-month period may be billed for a … Water Services. We provide comprehensive resources for all of your water services questions and needs. Find downloadable forms, documents, drawings, permits and more. FDEP Permits & Procedures Download necessary permits and requirements. Learn More. OUC Water Quality The story of our award-winning water. Learn More. The City of Orlando's Water Reclamation division oversees the application of water reclamation charges for residential and commercial properties, that benefit from our sewer system. The sewer charges appear on your OUC bill. Single Family Homes Within City Limits. Base Fee (Capacity Charge) $23.22. Usage Fee (Commodity Charge)Inspection Clearances for City of Orlando and Orange County OUC Customers. (New Service) Now that you have received your blue inspection sticker from the City of Orlando or Orange County, please complete this form. OUC will then review the inspection and work to start services. Please enter without dashes. Ex: 5555555555.How to Read Your OUC Bill. Use the drop down menu above to select the type of bill you want to view. Your monthly OUC bill provides much more than just payment information. It is also a great source of useful data ranging from your personal usage history to money-saving tips. Use this example to better understand how to interpret your bill. Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923. Connected to community & environments we live in. Educational resources for teachers and kids. Get Started. OUC believes in strengthening our community. Learn More. Making Central Florida a national leader in EV readiness. Learn More. The world’s solar landscape is expanding. Learn About Solar.WAYS TO PAY. If you are paying a bill that is past due, please make your payment online at www.ocfl.net/PayUtilities or use our automated system at 407-836-5515, …For information on OUCooling District Cooling Services, businesses should contact Erick Rocher, Director of Chilled Water Services, at 407-434-2647 or [email protected]. What is OUCooling? BenefitsDynamic, vibrant and on the move, the Orlando Metro area offers tremendous benefits for businesses ready to grow and thrive. A business-friendly climate. An educated workforce. An outstanding quality of life. All powered by the City of Orlando's hometown utility, OUC—The Reliable One. After nearly 100 years in this community, our connections ...A good benefits package provides a safety net of financial security for you and your family. OUC recognizes that to attract good employees, and maintain those employees, a competitive and comprehensive benefits package is necessary. Full-time employees (those working more than 30 hours per week) and Part-time …Oct 1, 2023 · Residential Electric Rate Schedule. Customer Charge. $18.20 per month. Base Charge [first 1,000 KWH] 7.054 cents per KWH. Base Charge [additional KWH] 9.654 cents per KWH. Fuel Charge. 4.854 cents per KWH. Water Services. We provide comprehensive resources for all of your water services questions and needs. Find downloadable forms, documents, drawings, permits and more. FDEP Permits & Procedures Download necessary permits and requirements. Learn More. OUC Water Quality The story of our award-winning water. Learn More. WHAT: On Thursday, April 1, 2021, Orlando Mayor Buddy Dyer will join City Commissioners and OUC—The Reliable One to unveil the new 100 station Orlando Public EV Charging Network, and “plug-in” at one of the new electric vehicle (EV) charging stations at the John H. Jackson Neighborhood Center. In total through …
The Orlando Utilities Commission (OUC: 'The Reliable One') is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in Osceola County. . Delmarva rv
OUC has been recognized time and time again for providing our customers with some of the safest, cleanest, best-tasting water in the Southeast. For more information on OUC's water rates and related service charges, click on the options below. OUC Water Rates Inside/Outside City Limits [ PDF ]Posted 9:24:02 PM. OUC - The Reliable One , an industry leader and the second largest municipal utility in Florida…See this and similar jobs on LinkedIn.Project CARE provides up to $500 in assistance during a one-year period. ORLANDO, Fla. – Recognizing the financial impact rising utility bills are having on some customers, OUC – The Reliable One is making $1.2 million in emergency bill-payment assistance available through its Project CARE fund. The …The City of Orlando's Water Reclamation division oversees the application of water reclamation charges for residential and commercial properties, that benefit from our sewer system. The sewer charges appear on your OUC bill. Single Family Homes Within City Limits. Base Fee (Capacity Charge) $23.22. Usage Fee (Commodity Charge)None of the information on this page has been provided or approved by OUC. The data presented on this page does not represent the view of OUC and its employees or that of Zippia. OUC may also be known as or be related to OUC, Orlando Utilities Commission and Orlando Utilities Commission (Florida).Careers at OUC. Find out if a career at OUC might be right for you. Investor Relations . OUC strives to make public information readily available. The History of OUC. Standing out as The Reliable One since 1923.The City of Orlando's Water Reclamation division oversees the application of water reclamation charges for residential and commercial properties, that benefit from our sewer system. The sewer charges appear on your OUC bill. Single Family Homes Within City Limits. Base Fee (Capacity Charge) $23.22. Usage Fee (Commodity Charge)WHAT: On Thursday, April 1, 2021, Orlando Mayor Buddy Dyer will join City Commissioners and OUC—The Reliable One to unveil the new 100 station Orlando Public EV Charging Network, and “plug-in” at one of the new electric vehicle (EV) charging stations at the John H. Jackson Neighborhood Center. In total through …Feb 22, 2023 · About OUC—The Reliable One. Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida and the 14 th largest in the US. OUC provides electric and water services to about 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. Report a Streetlight Outage. When the sun goes down in Central Florida, OUC–The Reliable One takes over with our thousands of streetlights shining bright across the community. Streetlights provide greater visibility and safety for motorists, pedestrians and law enforcement officials. OUC crews work diligently to repair or replace broken and ... By enrolling, you’ll receive: There are no claim forms to submit – and no deductibles. Once you’re enrolled, AWRF takes care of everything with one convenient phone call – providing you peace of mind from costly, unexpected repairs. Tips, tools and information designed for residential customers. Are you a new customer and want to turn on new services? continue registration as a new customer. Residential. Start, Stop, Move. My Meter. Electric Vehicles. Save Energy, Water & Money. Find a Preferred Contractor. Residential Assistance. Service Rates & Costs. OUC Power Pass. Usage Dashboard. Business. Start, Stop, Move. My Meter. COMPLIANCE UNDER SECTION 255.05, FLORIDA STATUTES ON PAYMENT AND PERFORMANCE BOND. 1. I understand that any person entering into a formal contract with the state or any county, city, or political subdivision thereof, or other public authority or private entity, for the construction of a public building, for the prosecution and completion …By enrolling, you’ll receive: There are no claim forms to submit – and no deductibles. Once you’re enrolled, AWRF takes care of everything with one convenient phone call – providing you peace of mind from costly, unexpected repairs. Tips, tools and information designed for residential customers..